The Broadcast Technology Problem Solver
MSW Lab is an independent resource service designed to provide a comprehensive approach to address all of the requirements identified to solve the most complex multi-vendor issues efficiently, and with a predictable cost.
Making Broadcast Technology work is getting significantly harder, not easier. The leveraging of IT-centric approaches to traditional Broadcast Technology solutions has enabled significantly enhanced capabilities and features, but it has also introduced significantly more complex challenges to troubleshooting than in any previous generation of Broadcast Technology.
Today’s complex challenges require complex solutions that provide a comprehensive, multi-faceted approach that provides everything required to solve the unique challenges presented by each problem. This includes:
A significant investment in physical capital to:
Highly specialized human capital with critical skill sets:
Flexible Logistics Management:
Combining over 25 years of live production, audio engineering, broadcast engineering, and monitoring and control systems, Michael Wells is uniquely qualified to help you solve the most complex of technical challenges facing broadcasters today.
Comprehensive In House Technology Lab
Comprehensive Signals Test Equipment and Analysis Software
Comprehensive Signals Recording Equipment and Software
MSW Lab services are not a replacement for manufacture support. In fact, manufacturer support will be critical to solving complex problems. If there is a fee for manufacturer support, Resource Pool funds will be used to obtain manufacturer support.
MSW is not an on-demand live technical support service. Customers should expect a 1-4 hour response time during normal business hours unless a previous commitment is made for a defined time frame.